Privacy Policy
This Privacy Policy describes how CHINA DASHENG BANK collects, uses, and protects user information when using our application, website, and services, including integrations with platforms such as WhatsApp. We are committed to ensuring that your data is handled securely, transparently, and in compliance with applicable data protection standards.
Information We Collect
We collect only the information necessary to provide our services effectively and improve user experience. The data collected may include:
- Basic personal details such as name, phone number, and contact information
- Order details, transaction data, and service-related information
- User interactions, messages, and responses through WhatsApp or our platform
- Technical data such as device or usage information (for performance and analytics)
How We Use Information
The information collected is used strictly for legitimate business purposes and to ensure smooth operation of our services. This includes:
- Processing orders and delivering requested services
- Sending notifications, confirmations, and customer support responses
- Improving system functionality, performance, and user experience
- Ensuring security and preventing misuse of our services
Data Sharing
We do not sell, rent, or trade user personal information. Data is shared only when necessary and with trusted third parties under strict confidentiality:
- With messaging platforms such as WhatsApp to enable communication
- With payment service providers for secure transaction processing
- With service providers who support our operations under confidentiality agreements
User Rights & Data Deletion
We respect user rights regarding their personal data. Users have the ability to manage their information and request actions such as:
- Request access to their stored personal data
- Request correction or updates to inaccurate information
- Request deletion of their data, subject to legal or operational requirements
All data-related requests can be submitted through our contact details below, and we will process them within a reasonable timeframe.
Data Security
We implement appropriate technical and organizational measures to protect user data against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no system can guarantee absolute security.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:
Website: www.cdbbank.co.tz
Mail ID: digital@cdbbank.co.tz